Problem report form is now available through web-site, Online.With a web browser, you may simply fill out the form online, and submitting the form is just a click away.

For direct contact, please e-mail us or reach us at tel.+886-2-7731-8888;fax.+886-2-8227-1109
Note : Items with "*" must be provided for successful submission. Otherwise, your problem report form will never reach our Technical Support Center.

  Basic Information
*Company
*First Name * Last Name
Title
*Tel. Ext. *Fax.
*E-mail
*Location America Europe Asia (except Japan, Taiwan and China)
Japan Taiwan China Others

  System Information
*Name of the Board (please specify the model name)
*Board Version Number (please refer to the sticker on the board)
*BIOS Version (please refer to the sticker on the board)
*CPU x (please specify the CPU you use)
*Memory x (please specify the memory you use)
*Backplane (please specify the model name)
Power Supply (please specify the model name)
Floppy Drive (please specify the model name)
IDE Device (please specify the model name and capacity)
SCSI Device (please specify the model name and capacity)

ISA Card
Please list the model name and function of the ISA cards in the order of the slots they are plugged on.

PCI Card
Please list the model name and function of the PCI cards in the order of the slots they are plugged on.

Other Device
Please specify the model name and function of the device.

*OS Version Language
*Problem Description

*What actions have you taken already?

*Problem Diversity: Single event   Across boards

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